Welcome to VIYA Wellness & Advanced Pain Management (accessible from
If you have any questions or require more information about our Privacy Policy, do not hesitate to contact us.
1. Information We Collect
When you visit our website, browse our services, or contact us for medical/wellness enquiries, we may collect the following information:
Personal Details: Name, phone number, and email address when you submit an enquiry.
Health & Medical Information: Any details regarding your health conditions (e.g., Sciatica, Paralysis, Joint Pain, Slip Disc) or medical history that you voluntarily share with us via our Enquire Now buttons or WhatsApp.
Log Files & Analytics: Standard internet log information, including your IP address, browser type, and the pages you visit, to help us improve our website experience.
2. How We Use Your Information
We use the collected information for the following professional purposes:
To provide, operate, and maintain our wellness and clinical services.
To understand your health condition better and provide accurate medical consultation via WhatsApp or in-person.
To schedule and manage appointments for Acupuncture, Hijama, Massage, and other therapies.
To communicate with you regarding your treatment plans, pricing queries, or follow-ups.
To protect our website from spam and security threats.
3. Protection of Medical & Personal Data
We understand the sensitive nature of health-related data.
Strict Confidentiality: Any medical history, treatment discussions, or reports shared with VIYA Wellness & Advanced Pain Management are kept strictly confidential.
No Data Selling: We never sell, trade, or rent your personal or health information to third-party marketing agencies. Your data is only accessible to our certified specialists handling your treatment.
4. WhatsApp & Third-Party Communication
Our website uses "Enquire Now" links that connect directly to WhatsApp. Please note that while our internal handling of your data is secure, any communication on third-party platforms like WhatsApp is governed by their own privacy policies and encryption standards.
5. Cookies and Web Beacons
Like any other website, our Blogger site uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
6. Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms and conditions.